Frequently asked questions

Do I buy from this site?

No. The "Go to store" button takes you to the product page at that store. Orders, payment, warranty, and returns are handled by the store.

Why is the store's price different from yours?

Prices update whenever a store sends new product data (usually several times a day), so there can be a delay. If you spot a wrong price, click Report a problem below the price table and our team will check it.

How are stores ranked?

By lowest total price: item price plus delivery when known. Stores that pay us don't get a higher position.

What is a price alert?

Set a target price on a product page. When a store sells below your target, we email you (at most once a day per product). No account needed: just confirm your email. Every email has a link to change or stop the alert.

What does "price drop" mean?

Today's lowest price is at least 10% below the median lowest price of the last 30 days. We compare against our own price history, not the store's "was" price.

Who can write reviews?

Anyone with a free account. Each account can write one review per product or store, and every review is checked by our team before it's published.

How do I delete my account?

Go to My account → Data & privacy → Delete account. In the same place you can also download all your account data. Your alerts, favourites and reviews are deleted too.